If you are a concerned employee, there are some steps you should take in order to report unsafe working conditions with respect for your company and your co-workers. It’s important to note that you should follow your company policy manual regarding the reporting of workplace hazards, and obtain training to do this in the event of a problem. However, if you report a hazardous condition and it is not taken care of in a reasonable amount of time, there are certain rights you have to report this without fear of reprisal.

Here are some basic guidelines for reporting unsafe working conditions.

1. As soon as you spot a hazard, not matter how minor it may seem, report it to your immediate supervisor. Mark the area with an OSHA approved safety device, such as a “caution wet floor” marker. Do not complain about it to your co-workers, customers, or others who cannot do anything about it. Go directly to you supervisor who will report this to the safety officer or maintenance person on staff.
2. Depending on the severity and scope of the issue, it may take a couple of days to fix. If the matter is not handled in a reasonable amount of time, again advise your supervisor, this time in writing and provide a carbon copy to your next level supervisor and the human resource department. Ask that the hazard be addressed so that no one accidentally gets hurt on the job. Protect yourself and your co-workers by avoiding the area as much as possible, until it is addressed.
3. If the unsafe working condition is not taken care of in a reasonable amount of time, following a verbal and written notice to your employer, you may need to report this condition anonymously to OSHA, via their toll-free phone number. This number should be listed on the OSHA poster found prominently in a common employee area (break room/locker room) or you may obtain it from your onsite human resources manager. Companies who willfully fail to take care of a serious workplace hazard, or that take negative action against an employee who has reported a reasonable claim, can face stiff penalties including fines up to $7,000 per day after a citation has been issued.

Have more questions about common workplace issues or career topics? Be sure to browse through our many articles on various work-related topics here at the Suburban Group. Give us a call if you would like to speak with one of our HR experts or recruiters.

Even the seasoned manager may come up against obstacles to being an effective manager when dealing with everyone from Millennials, Gen X, Gen Y and Baby Boomers –who all have unique attitudes about work and need to be managed very differently. Read on to learn how to better manage your employees of all ages.

Keep workers engaged. A great way to keep employees productive and committed to the success of the company is to keep them engaged in the work they do. This means providing meaningful projects that let them utilize all their talents. All employees, regardless of age, should have access to rewarding work so that they feel valued at all times.

Respect the individual. It can be tough to be a manager when dealing with different age groups because the “old school” method of management does not work on younger employers, and it can backfire on older workers. Instead lead by facilitating employees at all age levels to excel in their particular duties. Learn how to be a manager who respects the individual and gives praise where it’s due.

Tap into all talents. Your company is in a lucky position to have a large array of talent all in one place, so use this to your advantage. Conduct a skills assessment for all your workers and then translate these skills to assignments that can utilize all the skills of your workforce. In this way, you can increase productivity and employee engagement on the job.

Promote common interests. Many times, both older and younger employees feel as if they are being dismissed or worry they may be replaced by other workers. To reduce this issue, create work teams that include all age groups and give employees important roles and tasks on each team. Provide plenty of team building activities to break up work with fun. This helps to bring employees closer and reduce tension.

Want to improve workplace productivity and make your corporate environment a better place to be? Consider adding employees of all ages and skills to your talent pool with Suburban Group staffing solutions.

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Inexpensive Bonus Programs

Financial gain motivates people. However, if you do not want to invest in an expensive bonus program, consider a lesser expensive one. For example, rather than a high percentage for the bonus of sales, you can cut down that amount. You may also want to offer shift differential pay for those that take on those harder to fill positions. The key here is to keep the amount of bonus paid lower, but still to offer it.

Gifts That Motivate

Sometimes, it is necessary to push temporary workers harder so that you can meet a deadline. To encourage employees, offer incentives for achieving goals. For example, you may be able to offer a gift certificate to an area restaurant for the person with the most completed work for the day. You may be able to offer an incentive for those that do the best job possible (while setting standards for this.) Gifts do not always have to be expensive to be worth working towards to to earn.

Casual Dress Days or Themed Days

To get people talking and having fun, offer a day of the week or month where everyone can dress down. To make it even more interesting, choose a fun theme for the dress down day. Everything from silly socks to funky hats can put people in a good mood. There is no cost to this to your company, either.

Parent-Driven Incentives

If your staff is mostly parents, why not offer incentives for them? For example, at the start of the school year, pack a backpack full of school supplies for each child as a thank you to the parents for their hard work. You may be able to sponsor a night at the movies with the kids at your location. Host a pizza party for those who achieve goals at work where they can bring the kids in and perhaps play a few games.

Any of these incentives can be done without spending a lot of money. For example, you can buy gift certificates from discount programs online and offer them to your employees as rewards for doing a great job. You can also put out a suggestion box and ask employees what type of incentive ideas they have. That is the perfect way to show your employees you care about the job they do and about them, even if they are just temps.

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How Can You Prepare for the Unexpected?

You have always been taught to be ready for the questions the interviewer is going to ask. However, these unexpected questions are going to throw you off for sure. It can be hard to prepare for such types of questions, but the following guidelines can offer some direction.

• Be honest. Answer in an honest way so that you do not find yourself stumbling over your answers. The question is often one to bring out the best in you. For example, the interviewer wants to see how you react to the unexpected. Answer it honestly and you will not go wrong.

• Don’t try to guess what the meaning is. In a question like this, about your autobiography, there is no right or wrong answer. The key is to answer the in a way that benefits you and does not try to trap, mislead or even impress the interviewer.

• Answer these non-traditional interview questions in a positive manner. Rather than discussing anything negative, be positive in your answer. Rather than answer a question with a “poor me” attitude, answer it in a very positive, uplifting way. That way, your interviewer gets to see your positive attitude come into play.

• Avoid answering the question with more questions. “What do you mean” does not help you to improve your chances of getting hired. Answer the question the best you can.

• Take it slow. Rather than rushing into an answer, take a few seconds to gather your thoughts. The only way for you to answer in an intelligent manner is to do so by thinking first.

What if you do not know what the answer is? It is quite possible that you simply will not know what to say. Be honest about this, too. You may answer the question above that you haven’t defined your long term goals yet. You can also mention that you are unsure of the answer to the question because you have not thought about it.

Most importantly, do not allow yourself to feel that you have failed the interview because of the questions asked. Even if you do not think you are giving a good answer, chances are good that other applicants struggled with it too. The best way to present yourself is in an open and honest manner. Do not try to hide anything and keep the eye contact you have with your interviewer, smile and be pleasant and positive. All of this will benefit you in the long term. You may not be able to answer all of those questions perfectly, but many times, there is no right or wrong answer anyway.

The use of the internet is changing the way potential employees can be screened. Over 30,000 searches through Google are conducted each second. Employers are increasingly becoming aware of the amount of information that can be found through the internet. Everyone has an online presence that reveals much about who they are. Social media can be a tool to help find the right candidate.

Richard Bolles, the author of What Color Is Your Parachute mentioned in a recent AOL article, that “Google is the new resume. 82 percent of people use the internet and social media outlets.” It is now possible to create your own personal website with resume for potential employers. Interested parties can put a name in a search engine and see what their accomplishments and interests are. Instead of a faceless piece of paper like the resume, the internet can paint a clearer more informative picture.

Two sites have really enhanced the use of social media as a  screening tool. Twitter is a site where people communicate with 140 characters or less. People set up an account with followers and who they follow. Over 20 million users are this site. People follow others based on their interests and experiences.  Employers can tell much about someone through their followers and what they communicate or “tweet”. Content from comments, discussions and interactions can reflect on a person.

Linkedin is another site that is changing the way employers find talent. This is a business oriented website with over 100 million users. It provides a profile where skills and accomplishments are listed. Present and previous employers are listed. Participants can also link with other users, often people in the same professional area. This is helpful for networking purposes. Searches can be conducted by name or business fields. People often used Linkedin to find employment prospects.

One issue regarding the use of social media is how accurate a portrayal it represents. Many people use these sites not thinking potential employers can use them. There is potential liability in using sites to choose candidates. Users often feel there is a sense of privacy in what they express online. Many do not realize that what they say is out there to be viewed. Some sites such as Facebook do have  privacy settings that can be adjusted. Employers should use care that the ultimate decision for hiring someone is based on the ability to do the job.

Looking for ways to improve your job search, while utilizing the great tools that social media have to offer? Consider becoming part of the Suburban Group for great part time and full time temp and perm jobs.

For many job applicants, spelling errors in applications, cover letters, and resumes will diminish their ability to find work. Hiring managers generally receive multiple applications for one job opening. Initial screenings of resumes will only be a few seconds. Some companies also use screening software on resumes. One key element they are looking for is spelling and punctuation errors.

When a large number of applications are received, the employer takes steps to weed out those they feel do not qualify. They are trying to find a smaller more manageable amount of applicants to work with. Many employers simply do not have the desire to work on time consuming hiring activities. One of the things they look for are spelling and grammar errors. Business correspondence and reports are expected to be without mistakes.  If the applicant cannot present a resume that is error free, why would a company want to hire them?

It is important to find the right way to describe or express yourself to gain the attention of a potential employer in a resume and cover letter.  It is just as important to present these materials without mistakes. The resume is considered by many employers to be a professional document. One small error can disqualify even the most qualified applicant. It is simply expected that applicants can present themselves with even the most basic spelling and grammar skills. Mistakes may also indicate the applicant does not take the time and effort to review their work.

There are some easy ways to avoid spelling and grammar errors in application materials.

First, after running your document through the free spell checker, print out the draft of the resume and letter. Read it carefully for any errors. Have a friend re-read your resume if you are not strong in this area. Note any errors with a pen of a different color to note the mistakes. Make sure that formatting is consistent throughout the document.

After making revisions, read the resume again. Read it backwards to help notice every word. Have other people read materials. Having others review can help reveal mistakes you may not have noticed. It can also help give a different perspective on how certain statements can be expressed.

There are pieces of information that need to be correct. Dates of employment and education need to be accurate. Contact information needs to be correct. Errors in this will mean employers will not be able to contact you. Pay attention to names and titles of company representatives you are contacting.

Want to find support for your job search, and access to great part time and full time jobs? Check with the experts at The Suburban Group today!

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Some employers may feel they do not have the time or resources to write rejection letters to each applicant. However, they should note that the applicant took the time an effort to apply. The rejection letter can help the applicant know they did not get the job so they can concentrate their job search with other employers.  It shows respect to the applicant and is good for the reputation of the organization. It also helps organize recruitment activities.

Rejection letters can be accomplished by mail or email. It is a professional business letter, so it should be written as such. The rejection letter should be typed and not handwritten. Letters do look more professional if they are signed by a representative. Company letterhead should be used.

Candidates should be addressed by name. Letters should be personalized and not look like they are generic documents or form letters, sent out in a mass mailing. The statement of rejection should be to the point in the beginning of the letter.

Candidates should be thanked for applying for the position. The position should be clarified in the letter. Emphasize that you appreciate their interest with the company. Include a statement that their qualifications and experience were carefully considered.

The reason for the rejection should be given in a straightforward manner. It is not necessary to be specific about the reason for each candidate. Statements such as “moving forward with other candidates whose background is a better fit” are sufficient.

Consider the best time to send a rejection letter based on your department needs. Some employers may send letters out when they decide to move on to another round of hiring. Others may decide to wait until a position is filled to mail out rejection letters.

Company policy on applications should be mentioned. Some employers keep resumes on file for a standard amount of time, like six months or a year. Some may also notify of future vacancies applicants qualify for. Mention this in a rejection letter. If there is no policy, keep it out of the letter.

Letters should be closed with well wishes to the applicant. Phrases like “good luck in future endeavors and job search activities” should be mentioned. Closings should be to the point and courteous.

Issuing rejection letters can be good business practice for employers. It gives closure to the company and the applicant. Professional letters establish a good status and can help with qualified applicants applying for future openings. Besides, it’s just plain courteous.

Want more tips for handling candidate interviews and writing rejection letters, and to find quality candidates? Please visit The Suburban Group today!

So, how do you break the cycle of negativity and create a workplace where employees both love to work for you and have more loyalty? Here are some steps to start using now!

Start a New Image for Upper Management

It’s a general idea at most companies that the employees at the bottom of the corporate ladder are just “worker bees” when compared to executive level employees. Those who exist at the bottom level don’t think they are valued much. What makes this worse is that the upper management may be engaged in social activities like golf games, carousing in restaurants and traveling away from the office frequently, leaving lower level employees to handle the difficult tasks. All of this can lead to general discontent.

You can change this image by asking your upper management to be more involved in the daily efforts of your company. Let your supervisors get their hands dirty too. Give them responsibilities, which include mentoring others, holding meetings and talking with employees on their level. This alone can help to increase employee morale and improve the attitude towards work.

Promote Employees from Within

One of the biggest concerns that employees have today is wondering if they have any true job security. This fear can cause even the best employees to continually look for better opportunities with competing companies. Add to that the irritation of new people coming in to train and you have a recipe for disaster.

Instead of only recruiting outside candidates, why not offer a succession-planning program, which focuses on promoting from within? Give your top performers a chance to grow in their careers and take on new responsibilities. This will give them something to look forward to, which will give employees a reason to keep coming to work every day.

Give Your Employees Respect

This may sound a little strange, but when is the last time you actually demonstrated respect to your subordinates? There’s a good chance that every single employee in your office has unique skills, abilities and dedication that they bring to the job. This is something that your company and your clients benefit from, so never take this for granted.

If you want your employees to love you, then you have to show them some love too. Start by finding out more about your staff, such as their interests and personal lives. Talk with department supervisors about their rising stars in addition to any issues that may exist. Provide additional training and mentoring opportunities to employees. When people know that they are valued at work, they are happier and less likely to quit.

Recognize Your Employees..Regularly

One of the most powerful tools you can use to increase employee happiness and loyalty is a well-planned employee recognition program. Use consistent rewards and provide positive feedback to employees who demonstrate a love for their jobs. Verbally praise those who go above and beyond the call of duty, and make sure to bring this to the attention of peers. Employees who feel loved at work will very often do their best to show that love back in the form of hard work and completed projects.

Want to learn the secrets of a better workplace, greater productivity and happier employees? Come back often for helpful tips and ideas right here!

Prepare a Portfolio

You want to make yourself stand out from other candidates as much as you can. The best way to do this and cut through the competition is through self-promotion.  Your portfolio gives you an opportunity to brag about what you’ve done to help the company succeed. Include information on any policies that you helped implement, times you’ve increased sales revenue for the company, how you’ve improved customer satisfaction and your individual problem solving skills. If you remind your boss why you were hired to begin with, and show them how much of an asset you’ve been, you’ll be a mile ahead of the competition.

Research, Research, Research

It’s always a good idea to research any job you’re applying for. Don’t assume that just because you already hold a position with the company that you should skip this step. This is a vital mistake that many people make, which can put your career at risk. If you’re hoping to move to another department you want to research that entire department. Find out what their vital functions are, why they are necessary for success, and more importantly, what you can bring to that department. The more prepared you are with specific information about the new job the better you’ll look.

Dress the Part- For a Week

Most people already know the importance of dressing up for an interview. However, for an internal position you want to make sure you’re noticed in a good way prior to the interview as well. There’s an old trick in the business world that actually does work, and this tip plays on that. If you dress the part you’re putting yourself in the mindset you need to get that position. If your normal attire is jeans and a button down shirt, consider opting for slacks and a tie for at least a week leading up to the interview. This not only makes you more comfortable in this attire, it helps influence the decision makers before you even walk in the door. You’ll be seen as a true professional. Just don’t go overboard.

Review Company Policies and Mission Statements

It’s easy to work for a company and never learn the mission statement. If you really want to impress your boss you’ll find a way to throw the mission statement into the interview conversation. This will show them that you take the company and their mission seriously. Also be sure to review company policies. A lot of the interview process will be about how well you understand the company as it is. This also helps you spot any trick questions that may be thrown your way.

Choose References Wisely

If you are looking to make a lateral move and don’t want your direct supervisor to know, then you need to be creative with the references. Ask for references from those above your supervisor. Ask for references from others in the department you’re applying for that may have a good understanding of your work ethic. Just because it’s an internal interview doesn’t mean you can forget about references. You still need them for internal interviews.

Want more tips for preparing for that important interview…or looking for a great new job? Visit The Suburban Group’s candidate portal today for access to helpful resources!

Schedule the phone screen. Instead of an impromptu telephone call with a recruiter, ask to be scheduled for a call at a time when you can give your 100% focus. Most hiring professionals will be happy to do this, unless they need to hire someone on the spot. Choose a spot that is noise-free and avoid any distractions during the time the call will take place. If you have children or noisy pets, get a babysitter and head for a quieter environment.

Ask for a full job description. One of the biggest mistakes that job seekers make is forgetting that the job advertisement is limited in what it explains about the actual job. Never assume you know everything about the expectations of this role. You may be way off target and answer the screening question incorrectly. Ask the recruiter to email you an actual job description so you can have a copy of it to refer to.

Do your research. One of the things that the recruiter is going to be listening for during the phone screen is how well you’ll fit into the corporate environment if offered a job. Use the time before the phone interview to research the company website and any reviews about the company, including information about the industry. When you are on the phone with the interviewer, knowing some facts about the company will help you outshine other candidates.

Communicate well. When in a phone interview, you wont have the advantage of eye contact or other forms of body language to make a good impression. Therefore, you will need to convey intelligence and friendliness through your speech alone. Practice a little pre-interview talking by recording your voice on your computer. Listen for “um’s” “ahhs”, and other annoying sounds – then work on eliminating these from your speech patterns before your call.

Relax and breath. You want to sound confident so be sure to take cleansing breaths and sit up straight during the phone interview to sound better. If you get too anxious, take a moment to sip a glass of water and just remember to breath. Your brain needs oxygen to think correctly, so pay attention if you start to hold your breath during the interview. You’ll sound great and the person on the other end will have a good impression of you.

Want more interview preparation tips like these? Visit our website at The Suburban Group today and feel free to browse through our blog for more job seeker resources.